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Please check if you have an internet at home where is the good Wi-Fi coverage near Your device. |
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Please check if you have the electricity at home (in place where you have the device). |
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Please check your WiFi router maybe . It may be good idea is to restart / reset it. After you You restarted it please check if the internet works fine. |
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Next step what you can do is to restart the device. The easiest way to do this is to unplug the device from the electricity for 30 seconds and plug it back. Next you You will need to wait few minutes and check if it is back online. |
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Please put your device closer to the router (for a trial in 2-3 m distance) and please check if it it helped. |
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Next what you thing which You can do is to configurate the device agiain. You can just connect with device WiFi Wi-Fi and open WiFi Wi-Fi list. Next choose your home WiFi Wi-Fi router and conect again connect with it again. The full video on how to configurate it again is avalible here: |
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When you If You still struggle with the WiFi connection then please instead using your home WiFi router please share you hot spot WiFi signal. So when you are conected with the device - like is written in the prievous steps. In the place where is the list of the WiFi networks please choose the hot spot network. When is connected please also check Smart reef connection status. If it work with the hot spot WiFi but it didnt work with your home WiFi router there could be few reasons of that:
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