Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome to the Reef Factory Support Center. We will try our best to help you as quickly as possible. Before you open a new support ticket, please check the articles for a solution.
There's nothing in this portal yet.
{"xsrfToken":"97943ecc720622ab914d113f85bd87c4725c408e_lout","branding":{"id":"1","key":"demo","name":"Reef Factory support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0667ba","headerLinkHoverBGColor":"#0667ba","headerBadgeColor":"#0667ba"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Reef Factory Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"localeDisplayName":"Italian (Italy)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Reef Factory Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/65f0b70f-cd9e-4c4f-afc2-5d79161c1701/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYWU0NzUwNC0yNmIzLTQwYzUtODg0NC0xNjIyMDI1MzRkYWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY1ZjBiNzBmLWNkOWUtNGM0Zi1hZmMyLTVkNzkxNjFjMTcwMSI6WyJyZWFkIl19LCJleHAiOjE3NzU5NzMxODYsIm5iZiI6MTc3NTk3MjU4Nn0.jeurItT1aYM9qA-7-Fum_arHb7tBaVmzPaI4wtahfa8&client=fae47504-26b3-40c5-8844-162202534dab&height=300&mode=fit","bannerMediaApiFileId":"65f0b70f-cd9e-4c4f-afc2-5d79161c1701","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"demo","projectId":10006,"serviceDeskId":1,"name":"Reef Factory support","description":"<p>Welcome to the Reef Factory Support Center. We will try our best to help you as quickly as possible. Before you open a new support ticket, please check the articles for a solution.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"10286","name":"WhatsApp","descriptionHtml":"","callToAction":"WhatsApp","introHtml":"<p>WhatsApp</p>","icon":10311,"iconUrl":"https://reeffactory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10311","groups":[],"key":""}],"reqGroups":[],"orderMapping":{"1":[10026,10037,10038]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYWU0NzUwNC0yNmIzLTQwYzUtODg0NC0xNjIyMDI1MzRkYWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTIxMDI4OTkwMTYiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc3NTk3Mzc4NiwibmJmIjoxNzc1OTcyNTg2LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.ZIsFzYL591shYLixDD3XlVZ_Xrt1WvbwveJKe4n8poY","targetCollection":"upload-user-collection--2102899016","endpointUrl":"https://api.media.atlassian.com","clientId":"fae47504-26b3-40c5-8844-162202534dab","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal","name":"sd-portal-chat-footer","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\",\n \"key\":\"sd-portal-chat-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-chat-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=1&location=footer&xdm_e=https%3A%2F%2Freeffactory.atlassian.net&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJmNWJmYmFiNjFlNGViMDE0MTQ2ZmY0MDA1MjJkYzNiYmE2MTFiNTUzYTM1ODZmMGFiMDVmYWRkZDMyN2EzOTdlIiwiaXNzIjoiNDExMGZiYmItMmMyNC0zZWM2LThlYTAtOTU1M2Q3MjRhMmQ0IiwiY29udGV4dCI6e30sImV4cCI6MTc3NTk3MzQ4NiwiaWF0IjoxNzc1OTcyNTg2fQ.DNzbjxxVad4nyxXFs6a53Mpy4qknZBNWXc63AEFiFjY\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjQxMTBmYmJiLTJjMjQtM2VjNi04ZWEwLTk1NTNkNzI0YTJkNCIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL3JlZWZmYWN0b3J5LmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL3JlZWZmYWN0b3J5LmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IlNVUFBPUlQiLCJpZCI6IjEwMDA2In19fSwiZXhwIjoxNzc1OTczNDg2LCJpYXQiOjE3NzU5NzI1ODZ9.KnapVzNxvU8A8Uz9-XB0dF_975bFmwxt4nlT-8CA68U\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://reeffactory.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://reeffactory.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SUPPORT\\\",\\\"id\\\":\\\"10006\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SUPPORT\\\",\\\"project.id\\\":\\\"10006\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1\\\"}\",\n \"timeZone\":\"Europe/Warsaw\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://reeffactory.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}