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English us

“measurement couvete has not been calibrated”

The error may occurs when:

  • not proper calibration factors of measurement couvete has set,

  • measurement couvete has not been calibrated yet.

Before repeating measurement:

  • Ensure that the calibration process of the measuring cuvette has been carried out and completed successfully.

  • Check if calibration factors of the measurement couvette are set. In the Statistics tab, under the items Volume A and Volume B, the calibration coefficients are showed. Typical values of item Volume A is in range 3.5 - 4.5ml and item Volume B in range 0 - 1ml.

  • If nessesery, repeat calibration of the measurement couvete.

If the problem still occurs, contact Technical Support. Share Volume A and Volume B items values and error code.

...

English us

water level sensor issueBefore repeating measurement:

The error may occurs when:

  • photometry circuit is damaged,

  • measuring couvete is dirty.

Before repeating measurement:

  • clean measurement couvette.

If the problem still occurs, contact Technical Support. Share error code.

Polish

#error112

English us

can’t take water sample

The error may occurs when:

  • filling pipe isn’t is not placed in the aquarium water

  • the filling pipe is to long (longer than 2m),

  • the Smart Tester is placed too high in relation to the tank from which the water sample is taken,

  • the hoses are clogged or damaged,

  • filling pump is damaged,

  • measuring couvette is dirty.

Before repeating measurement:

  • hoses are connected right - hoses to the aquarium water connection - IN and the used water connection - OUT on the Smart Tester as for normal use.

  • clean measurement couvette,

  • be sure Smart Tester and hoses are connected without any issues and are not coggled,

If the problem still occurs, contact Technical Support. Share error code.

Polish

#error113

English us

can’t remove water sample

The error may occurs when:

  • draining pump is damaged

  • measuring couvete is dirty

Before repeating measurement:

  • clean measurement couvette,

  • be sure Smart Tester and hoses are connected without any issues and are not coggled.

If the problem still occurs, contact Technical Support. Share error code.

Polish

#error120

English us

drops detection circuit don’t work

The error may occurs when:

  • drops detection circuit is damaged

If the problem still occurs, contact Technical Support. Share error code.

Polish

#error121

English us

can’t clean dropper of reagent 1

The error may occurs when:

  • chemical reagent cartidge is empty,

  • dropper or pipes are clogged,

  • chemical reagent pump is damaged.

Before repeating measurement:

  • be sure reganet still is availabe in cartidge,

  • clean the dropper manualy,

  • perform reagent change procedure, hovewer use the old reagents as new.

If the problem still occurs, contact Technical Support. Share error code.

Polish

#error122

English us

can’t clean dropper of reagent 2

The error may occurs when:

  • chemical reagent cartidge is empty,

  • dropper or pipes are clogged,

  • chemical reagent pump is damaged.

Before repeating measurement:

  • be sure reganet still is availabe in cartidge,

  • clean the dropper manualy,

  • perform reagent change procedure, hovewer use the old reagents as new.

If the problem still occurs, contact Technical Support. Share error code.

Polish

#error123

English us

can’t clean dropper of reagent 3

The error may occurs when:

  • chemical reagent cartidge is empty,

  • dropper or pipes are clogged,

  • chemical reagent pump is damaged.

Before repeating measurement:

  • be sure reganet still is availabe in cartidge,

  • clean the dropper manualy,

  • perform reagent change procedure, hovewer use the old reagents as new.

If the problem still occurs, contact Technical Support. Share error code.

Polish

#error124

English us

can’t move back reagents to their cartidges

The error may occurs when:

  • drops of reagent fell when pump stop,

  • reagents hoses are reversed in at least one pump.

Before repeating measurement:

  • clean the dropper manualy,

If the problem still occurs, contact Technical Support. Share error code.

Polish

#error210

English us

general water issue

If the problem occurs, contact Technical Support.

Polish

#error 211

English us

water level sensor issue

The error may occurs when:

  • photometry circuit is damaged,

  • measuring couvete is dirty.

Before repeating measurement:

  • clean measurement couvette.

If the problem occurs, contact Technical Support. Share error code.

Polish

#error212

English us

can’t take water sample

The error may occurs when:

  • filling pipe isn’t is not placed in the aquarium water

  • the filling pipe is to long (longer than 2m),

  • the Smart Tester is placed too high in relation to the tank from which the water sample is taken,

  • the hoses are clogged or damaged,

  • filling pump is damaged,

  • measuring couvette is dirty.

Before repeating measurement:

  • hoses are connected right - hoses to the aquarium water connection - IN and the used water connection - OUT on the Smart Tester as for normal use.

  • clean measurement couvette,

  • be sure Smart Tester and hoses are connected without any issues and are not coggled,

If the problem occurs, contact Technical Support. Share error code.

Polish

#error213

English us

can’t remove water sample

The error may occurs when:

  • draining pump is damaged

  • measuring couvete is dirty

Before repeating measurement:

  • clean measurement couvette,

  • be sure Smart Tester and hoses are connected without any issues and are not coggled.

If the problem still occurs, contact Technical Support. Share error code.

Polish

#error300

English us

photometry circuit don’t work

The error may occurs when:

  • photometry circuit is damaged,

  • measuring couvete is dirty.

Before repeating measurement:

  • clean measurement couvette.

If the problem occurs, contact Technical Support. Share error code.

Polish

#error321

English us

can’t add reagent 1

The error may occurs when:

  • chemical reagent cartidge is empty,

  • dropper or pipes are clogged,

  • chemical reagent pump is damaged.

Before repeating measurement:

  • be sure reganet still is availabe in cartidge,

  • clean the dropper manualy,

  • perform reagent change procedure, hovewer use the old reagents as new.

If the problem still occurs, contact Technical Support. Share error code.

Polish

#error322

English us

can’t add reagent 2

The error may occurs when:

  • chemical reagent cartidge is empty,

  • dropper or pipes are clogged,

  • chemical reagent pump is damaged.

Before repeating measurement:

  • be sure reganet still is availabe in cartidge,

  • clean the dropper manualy,

  • perform reagent change procedure, hovewer use the old reagents as new.

If the problem still occurs, contact Technical Support. Share error code.

Polish

#error323

English us

can’t add reagent 3

The error may occurs when:

  • chemical reagent cartidge is empty,

  • dropper or pipes are clogged,

  • chemical reagent pump is damaged.

Before repeating measurement:

  • be sure reganet still is availabe in cartidge,

  • clean the dropper manualy,

  • perform reagent change procedure, hovewer use the old reagents as new.

If the problem still occurs, contact Technical Support. Share error code.

Polish

#error410

English us

general water issue

If the problem occurs, contact Technical Support.

Polish

#error411

English us

water level sensor issue

The error may occurs when:

  • photometry circuit is damaged,

  • measuring couvete is dirty.

Before repeating measurement:

  • clean measurement couvette.

If the problem occurs, contact Technical Support. Share error code.

Polish

#error412

English us

can’t take water sample

The error may occurs when:

  • filling pipe isn’t is not placed in the aquarium water

  • the filling pipe is to long (longer than 2m),

  • the Smart Tester is placed too high in relation to the tank from which the water sample is taken,

  • the hoses are clogged or damaged,

  • filling pump is damaged,

  • measuring couvette is dirty.

Before repeating measurement:

  • hoses are connected right - hoses to the aquarium water connection - IN and the used water connection - OUT on the Smart Tester as for normal use.

  • clean measurement couvette,

  • be sure Smart Tester and hoses are connected without any issues and are not coggled,

If the problem occurs, contact Technical Support. Share error code.

Polish

#error413

English us

can’t remove water sample

The error may occurs when:

  • draining pump is damaged

  • measuring couvete is dirty

Before repeating measurement:

  • clean measurement couvette,

  • be sure Smart Tester and hoses are connected without any issues and are not coggled.

If the problem occurs, contact Technical Support. Share error code.

Polish

#error423

English us

can’t move back reagents to their cartidges

The error may occurs when:

  • drops of reagent fell when pump stop,

  • reagents hoses are reversed in at least one pump.

Before repeating measurement:

  • clean the dropper manualy,

If the problem still occurs, contact Technical Support. Share error code.

Polish