{"xsrfToken":"12b5d819c5ef0fec1d0f29eabbf5370bc330abe6_lout","branding":{"id":"1","key":"demo","name":"Reef Factory support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0667ba","headerLinkHoverBGColor":"#0667ba","headerBadgeColor":"#0667ba"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Reef Factory Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"localeDisplayName":"Italian (Italy)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Reef Factory Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/65f0b70f-cd9e-4c4f-afc2-5d79161c1701/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYWU0NzUwNC0yNmIzLTQwYzUtODg0NC0xNjIyMDI1MzRkYWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY1ZjBiNzBmLWNkOWUtNGM0Zi1hZmMyLTVkNzkxNjFjMTcwMSI6WyJyZWFkIl19LCJleHAiOjE3MzIxODM3NjAsIm5iZiI6MTczMjE4MzE2MH0.2APraSj2XX-5K0dFkcyvJv7iFGuq4d2Pzl4ARIAZG-E&client=fae47504-26b3-40c5-8844-162202534dab&height=300&mode=fit","bannerMediaApiFileId":"65f0b70f-cd9e-4c4f-afc2-5d79161c1701","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"demo","projectId":10006,"serviceDeskId":1,"name":"Reef Factory support","description":"<p>Welcome to the Reef Factory Support Center. We will try our best to help you as quickly as possible. Before you open a new support ticket, please check the articles for a solution.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"10026","name":"Product","descriptionHtml":"<p>Please fill in all the necessary boxes</p>","callToAction":"Product","introHtml":"<p>If you are having an issue or question about the device</p>","icon":10316,"iconUrl":"https://reeffactory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10316","groups":[1],"key":""},{"id":"10038","name":"Question","descriptionHtml":"<p>Please fill in all the necessary boxes</p>","callToAction":"Question","introHtml":"<p>Questions related to Reef Factory products, services and others</p>","icon":10320,"iconUrl":"https://reeffactory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[1],"key":""},{"id":"10037","name":"Smart Reef","descriptionHtml":"<p>Please fill in all the necessary boxes</p>","callToAction":"Smart Reef","introHtml":"<p>If you are having an issue or question about the Smart Reef system</p>","icon":10321,"iconUrl":"https://reeffactory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[1],"key":""},{"id":"10286","name":"WhatsApp","descriptionHtml":"","callToAction":"WhatsApp","introHtml":"<p>WhatsApp</p>","icon":10311,"iconUrl":"https://reeffactory.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10311","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[10026,10037,10038]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a38efad7-6cf0-3080-94a7-36ad6ea35712","appLinkName":"System Confluence","appLinkUrl":"https://reeffactory.atlassian.net/wiki","spaceKey":"SR","spaceName":"Smart Reef","spaceUrl":"https://reeffactory.atlassian.net/wiki/spaces/SR","isServer":false},"labels":[],"projectKey":"SUPPORT","serviceDeskId":1,"kbLinkDomainURLs":["https://reeffactory.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYWU0NzUwNC0yNmIzLTQwYzUtODg0NC0xNjIyMDI1MzRkYWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODQzNjAsIm5iZiI6MTczMjE4MzE2MH0.48TcfA7t660j5p54NAN_LX9JP9t6LP4drXivlvDI2o0","targetCollection":"upload-project-10006","endpointUrl":"https://api.media.atlassian.com","clientId":"fae47504-26b3-40c5-8844-162202534dab","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://reeffactory.atlassian.net/wiki","kbLinkDomainURLs":["https://reeffactory.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal","name":"sd-portal-chat-footer","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\",\n \"key\":\"sd-portal-chat-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-chat-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=1&location=footer&xdm_e=https%3A%2F%2Freeffactory.atlassian.net&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIyYTVlNmRjZjc5ZmZkYjg5OTQwNzcwYjRhMmI2ZDc0OTAzNTk0OWFhMDExYmY5N2M5MWM5MzllYTYzNmVlMmZkIiwiaXNzIjoiNDExMGZiYmItMmMyNC0zZWM2LThlYTAtOTU1M2Q3MjRhMmQ0IiwiY29udGV4dCI6e30sImV4cCI6MTczMjE4NDA2MCwiaWF0IjoxNzMyMTgzMTYwfQ.lzsnBHNxKRrtc1hFsn1oZSSY7WwGrRh-0URGOnq4SXQ\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjQxMTBmYmJiLTJjMjQtM2VjNi04ZWEwLTk1NTNkNzI0YTJkNCIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvcmVlZmZhY3RvcnkuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvcmVlZmZhY3RvcnkuYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiU1VQUE9SVCIsImlkIjoiMTAwMDYifX19LCJleHAiOjE3MzIxODQwNjAsImlhdCI6MTczMjE4MzE2MH0.Yoqw00HZmd9LAol0xMNop_MlX7qYPD0Eu8nv-PNBQ6o\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://reeffactory.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://reeffactory.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SUPPORT\\\",\\\"id\\\":\\\"10006\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SUPPORT\\\",\\\"project.id\\\":\\\"10006\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1\\\"}\",\n \"timeZone\":\"Europe/Warsaw\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://reeffactory.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=reeffactory","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"12b5d819c5ef0fec1d0f29eabbf5370bc330abe6_lout","baseUrl":"https://reeffactory.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://reeffactory.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"fae47504-26b3-40c5-8844-162202534dab","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f5c5f2ab35474db3bc60b008706793ba","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}